A Samsung refrigerator was reported to be not freezing properly, with noticeable ice buildup on the back wall. This issue can lead to food spoilage and increased energy consumption, making it essential to address promptly.
Upon inspection, our technician found that the evaporator coil was completely frozen, and the ventilation system was also affected, resulting in a non-functional fan. Additionally, there was a clog in the drain system, with slow drainage valves not working and a blocked drain line from the fresh food section. To resolve these issues, a manual defrost of the entire system was performed, and the condenser coil area was cleaned. The drain system flow was restored, and proper drainage was verified.
After completing these repairs, the refrigerator is now functioning normally, ensuring that food stays frozen and fresh