Privacy Policy

Privacy Policy for Hydra Appliance Repair

1. Information We Collect

We collect the following personal information from our users:

• Name

• Email address

• Phone number

• Address

2. SMS Messaging Terms

By providing your phone number through our website contact form and checking the SMS consent checkbox, you consent to receive customer care SMS messages from Hydra Appliance Repair.

These messages may include appointment confirmations, technician arrival notifications, service updates, and responses to customer inquiries.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at (503) 270-3300 or [email protected].

SMS consent is not shared with third parties or affiliates.

3. How We Use Information

The information we collect is used solely to communicate with our customers.

4. Information Sharing

We do not share your personal information with any third parties.

5. Data Retention

We retain your personal information indefinitely.

6. Data Security

Your data is stored on secure hosting servers that are well-protected.

7. Cookies and Tracking Technologies

We may use cookies or similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to decline cookies if you prefer.

8. Age Restrictions

There are no age restrictions for using our website.

9. User Rights

You have the right to request access to the personal information we hold about you, as well as to ask that your information be corrected, updated, or deleted. To exercise these rights, please contact us.

10. Legal Compliance

We comply with relevant data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

11. Contact Information

If you have any questions about our privacy practices, please contact us at:

Email: [email protected]

Phone: (503) 270-3300

Repair With Care, For a Planet We Share 🌍